Related to Entrepreneurial Leadership
To manage the challenges and achieve improvement objectives more effectively, our clients have invited us to provide the following organization development and training solutions related to entrepreneurial leadership:
- Envisioning and Cascade of Vision, Mission and Values
- Facilitation of Brainstorming, Dialogue and Partnering
- Organization Culture and Communication Audit
- Employee Satisfaction and Team Culture Survey
- Performance Measurement and Management System
- Business Process and Change Management
- Strategic Human Resources Management Plan
- Development of Competency Based HRM Systems
- Performance Based Reward Systems
Below are two project examples:
Related to Customer Experience
To manage the challenges and achieve improvement objectives more effectively, our clients have invited us to provide the following organization development and training solutions related to customer experience:
- Customer Satisfaction Survey
- Mystery Shopper Program
- Review and Redesign of Service Processes
- Development of Service Pledge and Customer Scorecards
- Designing Service Culture and Improvement Game Plan
- Winning Service Strategies Seminars
- Service Quality Seminars
- Service Leadership and Coaching Workshops
- Field Coaching
Below are some of our solutions:
- Enhancing Service Culture and Competencies
- Customer Service Training Curriculum
- Sample of Customer Service Training Courses
Related to Sales Effectiveness
To manage the challenges and achieve improvement objectives more effectively, our clients have invited us to provide the following organization development and training solutions related to sales effectiveness:
- Developing Sales Competency Models
- Assessing Sales Effectiveness and Culture
- Marketing and Sales Strategies Seminars
- Sales Conference Facilitation
- From Sales Management to Sales Coaching
- Professional Selling Cycle and Sales Negotiation Workshops
- Consultative Selling Workshops
Below are some of our solutions:
- Sales Effectiveness Enhancement Program (SEEP Curriculum)
- Sample of Sales Effectiveness Training Outline
Related to Personal and Orgnizational Effectiveness
To manage the challenges and achieve improvement objectives more effectively, our clients have invited us to provide the following organization development and training solutions related to personal and organizational effectiveness:
- Leadership Plus in the Information Economy
- Objectives and Outcome Based Management
- Supervision and People Management Effectiveness
- Mentoring and Coaching Scheme
- Career Planning and Development Resources
- Time and Work Management Workshops
- Creative Thinking and Problem Solving Workshops
- High Impact Presentation, Training and Facilitation
Below are some of our solutions: